Frequently Asked Questions
Everything you need to know about your skate gear and orders.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. Once dispatched, you will receive a tracking number via email to monitor your delivery status.
Do you offer international shipping for skate hardware?
Yes, we ship worldwide. International shipping rates and delivery times vary by country and are calculated at checkout based on the weight of your package.
What is your return policy on decks and complete skateboards?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that we cannot accept returns on decks that have been gripped or assembled.
Can I request custom assembly for a complete skateboard?
Absolutely. If you purchase a deck, trucks, wheels, and bearings in a single order, you can leave a note at checkout requesting professional assembly by our team.
Are the products on your site authentic brands?
Yes, TGM Skateboards only sells 100% authentic products sourced directly from the industry's leading manufacturers and distributors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and various digital wallets to ensure a secure checkout process.